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Sales
 

Samples and Quotes:  
If you are a new customer, or existing customer desiring a sample or quote on a new item please contact by telephone (413) 772-0191.  Samples can be sent upon request.  A fee may be charged depending on the specific product.  If you wish to have a sample sent to your company you may fill out our Sample Request Form to arrange for sample delivery and quote information.  
   
Pricing:  
All prices are stated and payable in U.S. Dollars.  While every effort is made to maintain prices, all prices are FOB Greenfield and are subject to change without notice.  No returns for credit or replacement will be accepted without prior authorization.   
   
Product Datasheet Request:  
To request a product datasheet contact Gregg Bergstrom by telephone (413) 772-0191.  
   
Placing Orders:  
Customers with established items should contact Eileen Avery by telephone or fax (413) 772-6112.  Sorry no Internet orders at this time.  
   
Shipping and Return Authorization Information:  
Customers desiring to obtain either the shipping status of an order, or return authorization on an item should contact Eileen Avery by telephone or fax (413) 772-6112.  
   
Stock Availability:  
Lead time will vary by item, quantity and other factors. Our normal lead time on established items is 3 - 4 weeks. Do not place items in your catalog without first confirming complete delivery information.   
   
Terms and Minimums:  
Cash until credit relations are established.  Net 30 days to rated accounts.  All orders are subject to J. H. Smith Company, Inc. approval.  Minimum order of $250 per item.  Samples and volume prices are available upon request.  Individual products must be ordered in standard case pack, or inner pack.

Download Credit Application Forms Here

 
   

NEW CUSTOMERS:  If you have sales related questions, please contact our Sales Department
EXISTING CUSTOMERS: If you have sales related questions, please contact Eileen Avery


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